FAQ
Frequently asked questions
These answers stay intentionally direct. Phase 1 is about discovery and trust, while full booking and payment arrive later.
What is TEKONG?
TEKONG is a Malaysia-focused boat discovery platform for fishing, leisure trips, island hopping, and sunset cruises. Phase 1 helps people browse boats, locations, and activities before the full booking flow arrives.
Can I book directly from the website?
Yes. You can sign in with OTP or Google, choose a boat, review the booking, and continue to payment on the web.
Is the mobile app required?
The app is the main product path, but the website helps you discover boats, compare options, and understand TEKONG before you install it.
What locations are available?
Phase 1 starts with Johor - Kukup, Pontian and Kedah - Pulau Langkawi.
What type of boat activities are supported?
Fishing, Leisure, Island Hopping, and Sunset Cruise are the four Phase 1 activity categories.
How do I contact support?
Use support@mytekong.com, call +60 12-825 7092, or send a WhatsApp message to the same number.
Are prices final?
The listed prices are sample discovery prices for Phase 1. Final pricing and confirmation should always be checked in the app or with TEKONG support.
What happens if the weather is bad?
Boat trips are always subject to weather and operator safety checks. TEKONG will surface the operator's latest guidance when the full booking flow is introduced.
Can I request a private trip?
Some sample boats are presented as suitable for private trips, but the website does not process bookings yet. Use WhatsApp TEKONG or the app CTA to continue the enquiry.
Is online payment available?
Yes. Supported bookings can continue to ToyyibPay, and pay at jetty is available when enabled in the booking flow.